We will respond to every contact form message within a reasonable time frame, and in the order which queries are received.  Tutu Du Monde's office hours are Monday to Friday 9am-5pm, excluding public holidays Australian Eastern Standard Time. Please note we are not able to provide telephone support. ALL customer communication is provided by 

customercare@tutudumonde.com only.
Bondi High Noon Pty Ltd trading as Tutu du Monde
PO BOX 6356
ALEXANDRIA, NSW
2015, AUSTRALIA